LinkOrchard.com: GDPR Privacy Policy

Hello, and you're very welcome to the Privacy Policy for LinkOrchard.com. For our Data Protection Policy, please click here.

Introduction:


This policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

As LinkOrchard.com, we are concerned with building websites that offer services consumers need on Internet. Web sites this privacy policy currency applies to are as follows:

LinkOrchard.com and our websites.


LinkOrchard.com take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of our users throughout their visiting experience. This website complies with all national laws of the Republic of Ireland (including GDPR enactment) and requirements for user privacy.

Computer Cookies

What are cookies?


Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of our websites. This allows LinkOrchard.com, through its server to provide the users with a tailored experience our websites and to improve functioning of our websites.

What do we use cookies for?


We may use cookies to remember personal settings you have chosen at our website. In no other context do we use cookies to collect information that identifies you personally. Most of the cookies we set are automatically deleted from your computer when you leave our website or shortly afterwards.

We use anonymous session cookies (short-term cookies that disappear when you close your browser) to help you navigate the website and make the most of the features.

Google Analytics

Current Google Analytics Status

Should we use Google Analytics on our websites, it would help us to better understand how our visitors interact it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Information from Google Analytics helps us to see how the website is performing. For example, we look at the bounce rate of the website. If 100 people visit our site, and 30 just look at the homepage and then immediately leave, that is a bounce rate of 30%. So a high bounce rate could tell us that changes we make to the design of our website are not helping the people who use our website. We may then revert to previous changes to the website. Another similar metric we would look would be "pages per user". If this is low, this could tell us design changes are not working well for our users. And vica versa.

We see this information on a total basis and is not linked specifically to you.

Cookie list

The cookies LinkOrchard.com runs on our websites are as follows:

The Right to be Forgotten


Should users wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they can take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.

They also have the right to have their data removed from Google Analytics, should we run it on our website.

Please visit our data removal form and we will remove this data, if Google Analytics is turned on.

Personal information


Should you require support as a user in relation to the use of our websites, we are happy to provide that. We will ask you for this personal information:
  1. Your Name
  2. Your Business Name
  3. Your eMail address
  4. Your phone number
  5. Your address (in certain websites)
  6. Your reason for contacting us

The information is necessary so we can contact the issue you are having with our websites in more detail. We have to evaluate your request and so we need certain information to fix the issue if possible, and of course to contact you..

We will ensure that all personal information supplied is held securely in accordance with the General Data Protection Regulation (EU) 2016/679, as adopted into law of the Republic of Ireland. Further, by providing telephone and email details, you consent to LinkOrchard.com contacting you using that method to contact you to resolve the matter.

Data will be held using the secure services of MailChimp.com. LinkOrchard.com operates on an SSL, which ensures your data is encrypted (Please see the little padlock icon in Google Chrome, Mozilla or Safari).

The Right to be Forgotten

You have the right at any time to request a copy of the personal information we hold on you. Should you wish to receive a copy of this, or would like to be removed from our database, please contact us via our data removal form.

How do we collect information?

LinkOrchard.com collects information in two possible ways:
  1. a. When you directly give it to us (“Directly Provided Data”)

    When you complete the form to request customer support, you may choose to voluntarily give us certain information – for example, by filling in text boxes or completing registration forms. All this information requires a direct action by you at that time in order for us to receive it.

  2. b. When you give us permission to obtain from other accounts (“User Authorised Data”)

    Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. For example, this can be via social media or by choosing to send us your location data when accessing our website from your smartphone.

    Current status: item 2.b. above is not currently running on LinkOrchard.com websites but could be in the future.

Marketing Campaigns

We may also run marketing campaigns such as newsletter every so often on our websites. Currently, we are not running any marketing campaigns, but should this change in the future, we will expressly ask for your consent under GDPR.

How long do we keep your data for?

LinkOrchard.com will not retain your personal information longer than necessary. We will hold onto the information you provide either while your account is in existence, or as needed to be able to provide the Services to you, or (in the case of any contact you may have with our Customer Care team) for as long as is necessary to provide support-related reporting and trend analysis only.

If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after you have closed your account or it is no longer needed to provide the Services to you.

Your personal information

LinkOrchard.com WILL NOT (and never has done) sell or rent your personally identifiable information, gathered as a result of filling out the site registration form, to anyone.

Third Party Vendors

LinkOrchard uses a variety of third-party vendors to carry out services like website management and hosting, online Product purchases and shipping, credit card processing and email communications. We only do this as necessary to complete a transaction, provide a Product or Service you have requested or authorised and only with vendors or agents working on our behalf for the purposes described in this Statement.

The reason we do this, is so we provide you with the safest way of processing your credit card payments. Transactions are completed at third party sites, such as Amazon.com, Booking.com, Expedia.com, ZipRecruiter.com or Godaddy.com.

Usually, you would click through to these sites to complete the transaction.

These sites may place a cookie on our site which would be used when you browsed our site, in order to offer the best service to you.

Choosing how we use your data

We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.

With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:
  1. Right to obtain data:You can verify the details you have submitted to LinkOrchard.com by contacting our customer support. Please visit our data contact form.

    Our security procedures mean that we may request proof of identity before we reveal information, including your e-mail address and possibly your address.

  2. Right to change data:You can also contact us by the same method to change, correct, or delete your personal information controlled by LinkOrchard.com regarding your profile at any time. Please note though that, if you have shared any information with others through social media channels, that information may remain visible, even if your account is deleted.

  3. Right to Data Copy: You can request a readable copy of the personal data we hold on you at any time. To do this, please contact us via our data contact form.

  4. Right to data portability: You may have the right to have your personal data transferred by us directly to the other organisation, if this is technically feasible, and you have the right to obtain such data.

  5. Right to restrict processing of personal data: You have the right in certain circumstances to request that we suspend our processing of your personal data.

  6. Right to object to processing of personal data: You have the right to object to our use of your personal data which is processed on the basis of our bona fide interest in ensuring the domains end up with the most appropriate organisation or individual.

  7. Rights relating to automated decision making and profiling: You have the right not to be subject to a decision which is based solely on automated processing (without human involvement) where that decision produces a legal effect or otherwise significantly affects you. This right means you can request that we involve one of our employees or representatives in the decision-making process. We are satisfied that we do not make automated decisions of this nature, as we are small organisation with 1-10 employees.


Please note, we are constantly reviewing how we process and protect data. Therefore, changes to our policy may occur at any time. We will endeavour to publicise any changes.

- Click here for our data contact form in connection with your rights under GDPR. -

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